User Experience and Service Design

Understand what users want from digital services and how to best design beautiful, user friendly services. These courses prepare you for roles in product management, product design, UX/CX design and service management.

BSc courses in this plan total 55cr
+ 75cr basic studies, 11cr language and communication studies, 10cr thesis, 29cr elective or minor studies

MSc courses in this plan total 63cr
+ 30cr thesis, 3cr seminar, 24cr elective or minor studies

Recommended minors:

Informaatioverkostot (BSc)
Tietotekniikka (BSc)
Product Management (MSc)
Software and Service Engineering (MSc)

= core course, highly recommended to take and complete at the suggested timing



2nd Bachelor’s Year


Autumn (I-II)

CS-A1111
Ohjelmointi Y1, 5cr

CS-C3150
Software Engineering, 5cr

ISM-C1004
Business Analytics 1, 6cr

+ language or minor courses

Spring (III-IV)

ISM-C1002
Tilastotieteen ja data-analytiikan jatkokurssi, 6cr

CS-A1121
Ohjelmointi Y2, 5cr
(Completable after CS-A1111)

37C00100
Management Information Systems, 6cr

ISM-C2003
Capstone: Business Process Management in the Digital Era, 6cr

+ language or minor courses


3rd Bachelor’s Year


Autumn (I-II)

CS-C3120
Human-Computer Interaction, 5cr
(Completable after CS-A1111, CS-A1121)

AAN-C2007
Product Sustainability, 5cr

+ thesis, language or minor courses

Spring (III-IV)

37C00250
Information Systems Development, 6cr

+ thesis, language or minor courses


1st Master’s Year


Autumn (I-II)

CS-E4900
User-Centered Methods for Product and Service Design, 5cr

CS-E4400
Design of WWW Services, 5cr
(Completable after CS-A1111, CS-A1121, CS-C3150)

23C72050
Customer Experience Management, 6cr

21E00052
Data-Driven Business, 6cr

Spring (III-IV)

CS-E5250
Data-Driven Concept Design, 5cr
(Completable after CS-E4900)

37E00100
Information Economy, 6cr

ISM-E1004
Business Analytics 2, 6cr
(Completable after ISM-C1004)

CS-E4940
Requirements Engineering, 5cr
(Completable after CS-C3150)

CS-C1000
Introduction to Artifical Intelligence, 3cr


2nd Master’s Year


Autumn (I-II)

CS-C3180
Software Design and Modelling, 5cr

37E01500
Capstone: Project Management & Consulting Practice, 6cr

ELEC-E7890
User Research, 5cr
(Completable after CS-A1111, CS-A1121, CS-C3120)

+ thesis, language or minor courses

Spring (III-IV)

+ thesis, language or minor courses